SAC's Patient Care Promise

Anesthesia is not something you typically think about until you need it. That is why Southeast Anesthesiology Consultants thinks about it for you. We care about our patients and we exhibit this care and understanding every day by:

Caring About Your Comfort
SAC cares about their patients’ comfort which is why our physicians closely monitor and control post operative pain as well as nausea. Using Quantum CNS patient satisfaction results are recorded for most patients. Taking these steps is the reason 98% of our patients rank our care as very good or excellent.


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An independent research company has once again proven SACs commitment to patient care. Healthstream conducted a survey of 625 patients between June and September of 2012. Results showed that 97% of respondents rated their anesthesia care excellent or good. Additionally, 99% strongly agreed/agreed to recommend our services to friends
and family.

“The Healthstream survey results are powerful for two reasons. One, they showcase our ongoing commitment to patient care and two they confirm the patient satisfaction data collection within our quality measurement system, Quantum Clinical Navigation System (QCNS),” said Dr. Rich Gilbert, SAC Corporate Medical Director.

For both “quality of anesthesia care” and “likelihood to recommend” there was less than a 2% margin between the Quantum CNS and Healthstream results.

Caring About Your Safety
Your safety is our physicians’ primary focus. We exhibit this commitment through our state-of-the-art clinical quality system called Quantum Clinical Navigation System™. Quantum CNS tracks 50+ quality indicators for virtually every patient and was awarded the 2011 Charlotte Business Journal “Excellence in Healthcare Award.”

Caring About Your Needs
Your medical needs are unique. For this reason SAC’s anesthesiologists are fellowship and specialty trained in:

Caring about your safety, needs and comfort are the cornerstones of SAC’s Patient Care Promise. Thank you for allowing us to serve you.

For a list of hospitals we serve click here

 
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Measurements allow practice to boost patient satisfaction

Southeast Anesthesiology Consultants has developed an advanced program for applying continuous quality improvement...Read More