The importance of communication between healthcare providers continues to grow. The following statistics highlight the importance tied to communication and improving patient care.
SAC is sending out personalized anesthesia quality scorecards to all surgeons and physicians who worked on five or more cases with SAC in 2011. These scorecards include case data from January 1 through October 31 of 2011. The data is gathered using Quantum Clinical Navigation System™. Quantum CNS is SAC’s perioperative quality assurance software system which measures 50 indicators per patient. Quality, efficiency and patient satisfaction metrics were all reported for each physicians’ individual patients.
Southeast Anesthesiology Consultants became a premier sponsor helping the YMCA and Carolinas Healthcare System achieve their $50,000 startup goal for a new program called Beyond Limits. Beyond Limits is a unique collaboration with Carolinas Healthcare System and the Harris YMCA.
Patient satisfaction continues to be a driving factor in quality of care. Communication is a primary driver of patient satisfaction and the quality of care was significantly better in hospitals that performed better on HCAHPS: 85.7% vs. 82.8%%; p< 0.001 (Jha, 2008).
SAC has used Quantum Clinical Navigation System since 1997 to measure and improve quality and patient satisfaction. Using input from pain care specialists across all of American Anesthesiology, a pain management module was developed.
On January 1, Dr. Klochany became the new CMC-Main Anesthesia Chief. Klochany has been with SAC since March of 2002 and previously served in the CMC-Main Anesthesia Vice Chief role. Klochany replaces Dr. Rich Gilbert who served as the CMC-Main Anesthesia Chief for 22 years. A luncheon in Gilbert’s honor was held on January 3rd at CMC Main.
An independent research company has once again proven SACs commitment to patient care. Healthstream conducted a survey of 625 patients between June and September of 2012. Results showed that 97% of respondents rated their anesthesia care excellent or good. Additionally, 99% strongly agreed/agreed to recommend our services to friends and family.
In December, Dr. Richard Gilbert was named a member of Pat McCrory’s gubernatorial transition team. Rich spent time with the Department of Health and Human Services working to develop high level reports for the governor and the administrative team.
Richard Gilbert, MD, MBA of Southeast Anesthesiology Consultants in Charlotte, will give a presentation about a highly successful initiative to improve hospital-based physician engagement and patient care at the 14th Annual Professional Research Consultants (PRC) Excellence in Healthcare Conference in Orlando, FL on June 2-4, 2013.
Mark Romanoff, MD, of Southeast Anesthesiology Consultants and Southeast Pain Care in Charlotte, has been appointed a regional coordinator and mentor for Project Lazarus, an innovative statewide initiative to help combat the misuse and abuse of prescription medications used for pain management.
Five physicians from Southeast Anesthesiology Consultants (SAC) have earned the distinction of being named to North Carolina’s “Best Doctors® 2013,” a list compiled by Boston-based Best Doctors Inc., and published by Business North Carolina magazine.
Southeast Anesthesiology Consultants was ranked the fifth largest physician group by the Charlotte Business Journal in April of 2013. We were one of only two non-hospital owned groups to be named in the top five.
Southeast Anesthesiologists Integral to Efforts That Promote Sustainable Healthcare in Developing Countries
Southeast Anesthesiology Consultants’ physicians continue to volunteer on surgical teams that travel regularly to Central America and other countries to perform procedures and, perhaps equally important, train physicians there to do the surgeries on their own.
The Anesthesia Quality Institute, established by the American Society of Anesthesiologists, held an invitation only meeting on Friday, April 12th to discuss setting quality measurement standards for anesthesia. Southeast Anesthesiology Consultants was invited to participate in the meeting and Dr. Rich Gilbert represented the group. The meeting is the next step in furthering AQI’s mission of developing and maintaining an ongoing registry of non-identifiable case data that helps anesthesiologists assess and improve patient care. The groups focus is to utilize the 10 million cases that the AQI registry has collected to develop comprehensive national quality standards for the anesthesia subspecialty.
Southeast Anesthesiology Consultants’ physicians at Carolinas Medical Center have spent more than a year participating in an operating room efficiency project with other physicians, hospital administration, nursing, and Deloitte Consulting.
The initial goal of the project was to improve efficiency by getting patients in the room on time which would lead to surgeons starting the operation on time. It was then expanded to include improving the time it takes to turn a room over and get it ready for the next patient’s surgery. Dr. Alan Klochany, Chief of Anesthesiology at CMC has been participating on committees that have helped identity improvements in the process that ultimately lead to a more efficient system for addressing a very large operating room case load.