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Quantum CNS Launches New Pain Care Module

SAC has used Quantum Clinical Navigation System since 1997 to measure and improve quality and patient satisfaction. Using input from pain care specialists across all of American Anesthesiology, a pain management module was developed.


Starting in January of 2013 Southeast Pain Care (SEPC) will now begin using the system as well. The initial pilot will take place at the SEPC – Huntersville facility and will be rolled out to all twelve pain care facilities by the end of this year. The new module measures 50 indicators specific to pain management, as well as patient satisfaction.

Physicians and nurses participate in collecting the data making the systems a part of a comprehensive care process. The clinicians will enter the data through a secure Web interface allowing reporting to be available in real time. The information will be used to track and practice evidence based medicine. Additionally, patient satisfaction ratings will be used to understand physician performance.

“Initiatives like HCAHPS are changing the way physicians practice. We want to be ahead of the curve providing quality patient care and patient satisfaction. Improving communication and implementing evidence based medicine in real time is important to achieve these goals,” said Dr. Josh Miller, Medical Director of SEPC.

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