SAC Satisfaction By The Numbers
An independent research company has once again proven SACs commitment to patient care. Healthstream conducted a survey of 625 patients between June and September of 2012. Results showed that 97% of respondents rated their anesthesia care excellent or good. Additionally, 99% strongly agreed/agreed to recommend our services to friends and family.
“The Healthstream survey results are powerful for two reasons. One, they showcase our ongoing commitment to patient care and two they confirm the patient satisfaction data collection within our quality measurement system, Quantum Clinical Navigation System (QCNS),” said Dr. Rich Gilbert, SAC Corporate Medical Director.
For both “quality of anesthesia care” and “likelihood to recommend” there was less than a 2% margin between the Quantum CNS and Healthstream results.