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Gilbert to Present at National Conference on Healthcare Excellence

Richard Gilbert, MD, MBA of Southeast Anesthesiology Consultants in Charlotte, will give a presentation about a highly successful initiative to improve hospital-based physician engagement and patient care at the 14th Annual Professional Research Consultants (PRC) Excellence in Healthcare Conference in Orlando, FL on June 2-4, 2013.


Gilbert’s presentation, titled “Journey to Improving Physician Engagement in Service Excellence”, will explore a program at Carolinas Healthcare System that resulted in overall quality ratings for doctor care improving from the 76th percentile in 2010 to the 88th percentile in 2013. He will co-present with Jill Mabry, Director of Service Excellence for the hospital system, to an audience of healthcare administrators and practitioners.

Gilbert is also Corporate Medical Director of American Anesthesiology of the Southeast, the parent company of Southeast Anesthesiology.

PRC is a national healthcare marketing research firm based in Omaha, NE.

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